Appropriate area of functions

This variant suits particularly for repetitive processes in the back office which are to a great extent autonomous. You only determine the number of employees and appoint a contact person for coordination purposes. After a short ramp up period your team is operational without any interventions from your side; you only keep yourself periodically informed of the performance.

Scope of services

APT provides the employees and the necessary infrastructure, takes care of all hierarchical, technical and functional management tasks, and operates the center on its own risk. You receive periodical reports on the performance and the satisfaction of your customers in the form which you prefer.

Organisation of repair assignments

Multilingual employees with experience in handling critical situations and dealing with nervous interlocutors organize out of Romania the repair assignments of your technical staff in all over Western Europe.

Collection specialists

Specialists who know why customers don't pay eliminate impediments for timely money transfer and make sure that your customers pay large amounts on schedule.

Executive assistants

Your personal assistant with university degree takes on some of your responsibilities, and carries out information collection, data analysis, planning, budgeting and many other tasks.

Trainers

Multilingual professionals from Eastern Europe with teaching experience take entirely care of your customer trainings in France, Germany, Italy, UK and other European countries.